SmallBizGenius Analysis
Testingmom is a comprehensive test preparation resource praised for its effective tutors, extensive practice materials, and exceptional customer service. While some users have reported issues with subscription billing, the platform is generally well-regarded for helping children succeed in academics and gifted and talented programs.
Category Breakdown
Scores based on analysis of 207 recent reviews
Customer Service
9.0/10Reviewers consistently praise Testingmom's customer service, highlighting representatives like Roda, Joy, Rogel, Armand, and Jovie for their patience, knowledge, and helpfulness. Many reviewers specifically mention how these representatives went above and beyond to answer questions, guide them through the website, and resolve any issues.
35 reviews mention thisTutors
9.2/10The quality of Testingmom's tutors is a recurring theme in the reviews, with tutors like Kara, Lori, Ruby, and Lavontria receiving high praise for their expertise, patience, and ability to connect with children. Reviewers often mention how these tutors helped their children improve their test scores and gain confidence.
30 reviews mention thisTest Preparation Resources
8.5/10Many reviewers appreciate the comprehensive test preparation resources offered by Testingmom, including practice questions, online programs, and expert talks. These resources are credited with helping children improve their grades and succeed on standardized tests.
20 reviews mention thisSubscription and Billing
4.0/10A few reviewers mention issues with subscription billing, such as being billed for additional cycles without warning or difficulty canceling their subscriptions. However, some reviewers also note that customer service was helpful in resolving these issues.
5 reviews mention thisPros & Cons
What Customers Love
"Roda was wonderful! She answered all the questions I had and more! She explored the site and its features that would help my children!"
"Mrs. Kara has been a true rockstar. She was really able to connect with my son and push him throughout the preparation process. She made the material fun to learn which helped tremendously."
"Testingmom.com is an amazing resource for any kind of test prep. There are lots of questions for practice which has helped my daughter get good grades."
"Love that they have available tutors 7 days a week and self-guided resources to help support your child's learning."
"Testing Mom’s 1:1 sessions really helped my son get into GT by giving him focused revision and personalized support. The consistent practice boosted his confidence and made him comfortable with the test format."
Common Complaints
"Thoroughly enjoyed this websites product for one month and thought I’d cancelled when its services were no longer needed for my son. Had been billed for 6 additional cycles without prompt or warning."
"I enjoyed the flexibility in response over email and call because the website doesn’t give every minute details . A 30 min consultation call or a support email surely helps understand the required fit"
"Practices seriously damage intelligence and achievement tests' ability to accurately measure childrens' intelligence and achievement."
Common Questions About Zenjewelz
Answers derived from customer review patterns
Is Testingmom legit and trustworthy?
Yes, Testingmom appears to be a legitimate and trustworthy platform based on the overwhelmingly positive reviews. Customers consistently praise the quality of the tutors, the comprehensiveness of the resources, and the helpfulness of the customer service representatives. Many reviewers report success in helping their children improve their test scores and gain admission to gifted and talented programs. While a few reviewers mention issues with subscription billing, these appear to be isolated incidents that were often resolved with the assistance of customer service.
Based on 50 reviewsDoes Testingmom have good customer service?
Yes, Testingmom is highly regarded for its excellent customer service. Reviewers consistently praise the customer service representatives for their patience, knowledge, and willingness to go the extra mile to assist customers. Representatives like Roda, Joy, and Rogel are frequently mentioned by name for their exceptional support in guiding users through the website, answering questions, and resolving any issues.
Based on 35 reviewsIs Testingmom worth it for small business?
No, Testingmom is not designed for small business use. The platform primarily focuses on test preparation and academic support for children in K-12. Small businesses seeking employee training or professional development resources should explore other platforms that cater specifically to their needs.
Based on 2 reviewsWhat types of tests does Testingmom prepare students for?
Testingmom offers preparation resources for a wide variety of tests, including the CogAT (Cognitive Abilities Test), SSAT (Secondary School Admission Test), ISEE (Independent School Entrance Exam), and various state-specific standardized tests. The platform also provides resources for general academic subjects like math and reading, helping students improve their overall academic performance.
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